Terms of service

TERMS OF SERVICE

Last Updated: August 24, 2026

Welcome to Classically Elegant.

These Terms of Service govern your access to and use of ClassicallyElegant.com, including purchases made through our website. By accessing our website, submitting an order, or otherwise using our services, you agree to these Terms of Service and the policies referenced within them.

ELIGIBILITY

By using this website, you represent that you are at least the age of majority in your state of residence or that you have permission from a parent or legal guardian.

WEBSITE USE

You agree to use this website only for lawful purposes and in accordance with these Terms of Service.

You may not use the website to violate any applicable law, infringe upon the rights of another person, transmit malicious code, attempt to gain unauthorized access to the website, interfere with website security or functionality, or engage in fraudulent activity.

We reserve the right to restrict or terminate access to the website when we reasonably believe these Terms have been violated.

PRODUCT INFORMATION

We make every reasonable effort to provide accurate product descriptions, fragrance notes, photographs, pricing, ingredient information, and availability. Colors and other visual details may appear differently depending on your screen and device settings.

We reserve the right to correct errors, update information, limit quantities, discontinue products, or cancel an affected order if inaccurate information is discovered. If we cancel a paid order, the applicable amount will be refunded.

FRAGRANCE & HANDCRAFTED VARIATIONS

Fragrance perception is personal and may be affected by individual preference, environment, room size, application, and other factors. We do not guarantee that every customer will experience a fragrance in the same way or perceive the same fragrance strength.

Products prepared in small batches may exhibit slight variations in color, finish, wax appearance, texture, or other visual details. These natural variations do not affect product quality and are not considered defects.

ORDERS & ACCEPTANCE

Submitting an order does not guarantee acceptance. We reserve the right to refuse, limit, or cancel an order for legitimate reasons, including suspected fraud, pricing or inventory errors, payment issues, shipping restrictions, or product unavailability.

Payment must be received and authorized before an order is processed. If an order is canceled after payment, an appropriate refund will be issued to the original payment method.

Requests to change or cancel an order are governed by our Refund Policy and cannot be guaranteed after processing, production, packing, or fulfillment has begun.

PRICING, PROMOTIONS & PAYMENT

All prices are stated in U.S. dollars unless otherwise indicated. Prices, promotions, product availability, and discount terms may change without prior notice.

Discounts and promotional offers are subject to their stated conditions and expiration dates. Unless expressly permitted, promotions and discounts cannot be combined, applied retroactively, exchanged for cash, or transferred.

You agree to provide current, complete, and accurate billing and payment information for all purchases.

SHIPPING & DELIVERY

Available shipping destinations, rates, processing times, carrier services, and delivery information are described in our Shipping Policy.

Delivery dates and carrier transit times are estimates and are not guaranteed. Classically Elegant is not responsible for delays caused by carriers, weather, transportation disruptions, address errors, or circumstances beyond our reasonable control.

Alcohol-based fragrance products may be subject to carrier safety and transportation requirements.

RETURNS, REFUNDS & ORDER CONCERNS

Returns, refunds, cancellations, damaged products, incorrect orders, and final-sale items are governed by our Refund Policy.

PRODUCT USE & SAFETY

Customers are responsible for reading and following all product labels, directions, warnings, care instructions, and safety information.

Products must be used only for their intended purpose. Candles and wax products involve heat and flame. Room sprays and body mists may contain alcohol and must be kept away from heat, sparks, and open flames.

Discontinue use if irritation or an adverse reaction occurs. Product information provided by Classically Elegant is not medical advice and is not intended to diagnose, treat, cure, or prevent any condition.

INTELLECTUAL PROPERTY

All website content—including text, fragrance and product names, descriptions, graphics, photographs, logos, designs, packaging concepts, and branding elements—is owned by or licensed to Classically Elegant and is protected by applicable intellectual-property laws.

No content may be copied, reproduced, modified, published, distributed, displayed, sold, or otherwise used for commercial purposes without prior written permission.

CUSTOMER CONTENT & COMMUNICATIONS

If you voluntarily submit a review, photograph, testimonial, comment, or other content, you represent that you have the right to submit it and that it does not violate the rights of another person.

We will not use customer photographs or testimonials in promotional materials without any permission required by applicable law.

THIRD-PARTY SERVICES & LINKS

Our website may use or link to services operated by third parties, including payment processors, shipping carriers, social platforms, and website applications.

Third-party services are governed by their own terms and privacy practices. To the extent permitted by law, Classically Elegant is not responsible for the content, availability, or independent actions of third-party websites or services.

DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the website and its content are provided on an “as available” basis. We do not guarantee that website access will always be uninterrupted, secure, or error-free.

Nothing in these Terms excludes warranties, protections, or rights that cannot legally be excluded.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Classically Elegant will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the use of—or inability to use—our website or products.

Nothing in these Terms limits liability that cannot lawfully be limited or excluded.

PRIVACY

The collection and use of personal information through our website are governed by our Privacy Policy.

GOVERNING LAW

These Terms of Service are governed by the laws of the State of Illinois and applicable federal law, without regard to conflict-of-law principles.

SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will continue in effect.

NO WAIVER

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision or any other provision later.

CHANGES TO THESE TERMS

We may update these Terms of Service periodically. Changes become effective when the revised Terms are posted on the website with an updated revision date.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by law.

CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to:

contact@classicallyelegant.com