Refund policy

Refund Policy

Last Updated: June 6, 2026

At Classically Elegant, every product is thoughtfully crafted with care and attention to detail. Your satisfaction is important to us.

Returns

Due to the personal nature of our products, we do not accept returns of opened or used candles, wax melts, room sprays, body mists, or other personal care products.

Damaged or Incorrect Orders

If your order arrives damaged or if you receive an incorrect item, please contact us within seven (7) days of delivery.

Please include:

• Your order number

• A description of the issue

• Photographs of the product and packaging

Upon review, we may offer a replacement, store credit, or refund at our discretion.

Non-Returnable Items

The following items are not eligible for return:

• Used products

• Clearance or final sale items

• Gift cards

• Customized products

Refund Processing

Approved refunds will be issued to the original method of payment. Processing times may vary depending on your financial institution.

Questions may be directed to:

contact@classicallyelegant.com